Burt Faibisoff MD at 10238 East Hampton Avenue in Mesa, Arizona

Customer Reviews about Burt Faibisoff MD

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  Sad, actually. Daughter was in a car accident and taken to Chandler Regional Hospital Trauma Center then referred for follow-up to Dr. Faibisoff. We made an appointment for 11:45am. I arrived at 11:25 to begin paperwork. They took us back at about 12:20ish. My daughter was worried that she would be late for work so I walked down the hall to find someone. I was told that he always runs behind by about an hour. I told her that my daughter had to get to work, she said there were still two other patients in front of us. I told her we would have to reschedule. The doctor came out of a room into the hallway and we told him we would have to leave and reschedule. He asked why she was being seen, we told she had been in an accident. He asked if we brought the records from the CAT scan. We said no, we weren't told to do that, I thought since we were referred to him that the hospital sent them over. He said no, we would need those records. So I went to reschedule and was told that I was being charged for a full office visit with the doctor because he had talked to us in the hallway. So we wasted an hour an a half, weren't seen by the doctor, AND we have no answers as to her condition. Oh, AND we were charged for it. I tried to resolve with office manager but she said once the doctor talks to us, even in the hallway for 15 seconds, it is considered a full office visit. All I wanted was to reschedule for a real visit and I would have been happy to pay for it. I would think they would want us to come back and give good referrals. Guess not.
  March 09, 2017

  by Patti Cantile

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