Arizona Spine & Joint Hospital at 4620 East Baseline Road in Mesa, Arizona

Customer Reviews about Arizona Spine & Joint Hospital

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  They charged my insurance for rehab that I did not even receive, I paid $150 the day of surgery then keep getting bills saying I owe $150 even though it shows I paid on the bill, Had multiple severe back spasms after my surgery and the nurse on duty acted like it was NO BIG DEAL and even asked me what I wanted her to do. The PT guy came in (1) time and asked me if I needed a walker when I go home , I told him no he said " I don't make anything off of it it's included in your treatment" I still said no then I get a bill for $450 for a walker I never received. I called my insurance and they don't cover it anyways if it was supposed to be included in my treatment why is my insurance denying the claim? I can go on and on. bottom line GO SOMEWHERE ELSE you will most likely get better service and won't get charged for stuff you didn't receive . And as for pain management NON EXISTANT NO PUMPS your at the mercy of the nurses if and when they decide to answer your call button.
  March 09, 2017

  by Stacy Kell
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  This practice only cares about money well above patient care. As my provider they are supposed to obtain what's called a "pre-authorization" if they want to get paid/reimbursed by my insurance company. But since I didn't want to go to their specific location that they contract with (which was not preferred by my insurance), they refused to obtain authorization at all. Mind you, as the patient, I have the right to go to any location in my facility network that is cost-effective. So they refused to get authorization which forces me to spend more time trying to find a different doctor to visit that will assist in patient care. I do not recommend at all.
  February 27, 2017

  by apex kech

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